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Terms & Conditions

Terms governing your use of pathwright.ca. Product licence terms are covered by a separate EULA.

Last updated: March 19, 2026

Summary: These terms govern your use of the pathwright.ca website. They do not govern your use of Pathwright's licensed software products — those are covered by a separate End User Licence Agreement (EULA) provided at time of purchase. By using this website you accept these terms.

1. About These Terms

These Website Terms and Conditions ("Terms") govern your use of pathwright.ca (the "Website") operated by Scale Pilot DX Inc., operating as Pathwright ("Pathwright," "we," "us," or "our"), a corporation incorporated in Ontario, Canada.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use this Website.

These Terms apply to the Website only. Use of Pathwright's licensed software products — including operational readiness playbooks, checklists, calculators, and related tools — is governed by a separate End User Licence Agreement (EULA) provided to you at time of purchase or engagement.

2. Use of This Website

You may use this Website for lawful purposes only. You agree not to:

  • Use this Website in any way that violates applicable federal, provincial, or local law or regulation
  • Attempt to gain unauthorised access to any part of the Website or its underlying systems
  • Use automated tools (bots, scrapers, crawlers) to extract content from this Website without our prior written consent
  • Transmit any unsolicited or unauthorised advertising or promotional material
  • Impersonate Pathwright, its employees, or any other person or entity
  • Submit false or misleading information through any form on this Website

3. Intellectual Property

All content on this Website — including but not limited to text, graphics, logos, icons, images, product descriptions, methodology descriptions, pricing structures, and the overall design — is the property of Scale Pilot DX Inc. or its content suppliers and is protected by Canadian copyright law and applicable international treaties.

The Pathwright name, logo, and "The Playbook" tagline are proprietary marks of Scale Pilot DX Inc. Nothing on this Website grants you any licence or right to use these marks without our prior written permission.

You may view and print pages from this Website for your own personal, non-commercial reference. You may not reproduce, distribute, modify, transmit, or republish any content from this Website without our prior written consent.

4. Product Information and Pricing

Product descriptions, features, and pricing shown on this Website are for informational purposes and are subject to change without notice. Pricing shown as "starting at" represents minimum pricing only — actual pricing depends on your organisation's size, project type, and requirements.

No contract or licence is formed by viewing pricing information on this Website. A licence is only granted upon execution of a written End User Licence Agreement and receipt of payment.

5. No Professional Advice

The content on this Website is provided for general informational purposes only. Nothing on this Website constitutes legal, regulatory, financial, clinical, or professional advice of any kind.

Pathwright's products are operational readiness planning tools. They do not constitute legal compliance advice, regulatory guidance, or a guarantee of compliance with any applicable legislation including but not limited to the Fixing Long-Term Care Act, 2021, the Retirement Homes Act, 2010, or any applicable Ontario regulations.

Always engage qualified legal, regulatory, and operational advisors for your specific circumstances.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Pathwright and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this Website or its content.

Pathwright's total liability to you for any claim arising from your use of this Website shall not exceed one hundred Canadian dollars (CAD $100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

7. Disclaimer of Warranties

This Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that this Website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or currency of any content on this Website.

8. Third-Party Links

This Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Privacy

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using this Website, you consent to the collection and use of your information as described in our Privacy Policy.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute arising from these Terms or your use of this Website shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. The "Last updated" date at the top of this page reflects the most recent revision. Your continued use of this Website after any changes constitutes your acceptance of the updated Terms.

We recommend reviewing these Terms periodically. Material changes will be communicated where reasonably practicable.

12. Contact

Pathwright — Legal

Scale Pilot DX Inc. (operating as Pathwright)

Ontario, Canada

Email: ron@pathwright.ca

Website: pathwright.ca

For questions about licensing terms or the EULA, please contact us directly. Licence terms are provided in full at time of purchase.

pathwright
The Playbook

Operational readiness for complex project openings. Ontario senior living — and beyond.

Scale Pilot DX Inc. · Ontario, Canada

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